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WFHI review

jab click hua toh samajh aaya sab

3 out of 53 of 5Verified customerSupport and communication

jab click hua toh samajh aaya sab

Mujhe start mein thoda doubt tha ki support acha rahega ya nahi. Jab pehli baar call kiya toh lag raha tha ki ho sakta thodi si confused replies milein, par baad mein dekha ki thodi madad milegi. Dialer aur database ke questions mein jo thoda clarity chahiye tha, woh partly mil gaya par kabhi kabhi lagta tha ki thoda wait bada aur information aadhi adhuri thi. Invoice aur payment se related jo support mila tha, woh zyada time nahi laga aur sahi response tha. Training aur onboarding thoda slow tha, par samajh mein aaya ki patience se kaam lena hoga. Overall, main kahunga ki next time bhi support lene mein koi dikkat nahi hogi, kyunki jab click hua toh process better samajh aayi. Pricing aur invoicing system clear bane hue hain aur dialer tools bhi theek-thaak kaam kar rahe hain abhi. System perfect nahi, par kitna kuch karna hai yeh samajh ke support kaafi useful sabit hogi jaisi zaroorat hogi aage bhi.

Vikas BansalWest Bengal, IndiaExperience: Published:
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