jab baat support ki aayi, tab sab fail hua
Maine socha tha ki jab sign-up karunga aur support se baat karunga toh sab smooth chalega, lekin mujhe laga support zyada madad nahi kar pata. Jo queries thi mere paas, unka jawab mujhe ya toh late mila ya bilkul nahi mila, apne kaam mein delay ho gaya. Telephonic support ki baat karte hain, toh us waqt lagta tha ki agent genuine interest nahi le raha ho. Pure onboarding mein bhi mujhe samajh nahi aaya ki kis tarah se steps clear karun. Software updates automatic hote hain, lekin kisi bhi problem pe jo guidance milni chahiye thi, woh nahi mili. Training sessions bhi mujhe useful nahi lage, kyunki jab maine unki help mangi toh response average tha. Socha hiring process se pehle mujhe thoda support aur clarity milegi, par aisi anticipation adhuri rahi. Overall experience frustrating raha, kyunki expectations aur reality mein kafi gap hai, aur ye difference mujhe samajh nahi aaya ki maintain kaise rakhna hai support ka. Kya main dobara join karta? Shayed nahi.