Itni self work expect nahi ki thi from you log
Main toh ye soch rahi thi ki training aur onboarding itna easy hoga ki basically main bas instructions follow karungi aur system ready ho jayega. Par aap log se milkar main surprised hui ki kaafi cheezein mujhe khud hi samajh ke karni padi, especially database configuration aur dialer set-up mein. Aapke training sessions main thoda basic samjhaye gaye, par jo detail chahiye thi woh zyada nahi mili. Main expect karti thi ki agar koi problem aayegi toh aap log guide karenge in real time, lekin mujhe zyada tar khud hi troubleshoot karna pada. Support se contact karna bhi itna straightforward nahi tha aur response kabhi kabhi der se aaya. Signup aur invoicing process thoda smooth tha par onboarding main assistance kam thi. Overall, mujhe laga aap log se thoda zyada handholding milni chahiye thi, but ab main khud ko dependent karna seekh rahi hoon is system ke saath.