itni mehnat lagti thi response lene mein
Main jab pehli baar contact ki thi to lagbhag roz follow up karna padta tha tabhi koi reply aata tha. Sales team kaafi slow thi, har baar same sawal puchna padta tha. Unhone mere queries ko jaldi resolve nahi kiya aur lagta tha ki wo zyada interested nahi hain meri problem samajhne mein. Haan ek baat achi thi ki unhone ek bare minimum basic information toh share ki thi, jo thodi madad karti thi. Mujhe lagta tha ki pre-purchase mein jitna simple hona chahiye tha wo experience nahi mila. Sign up ke process mein bhi time zyada laga, aur invoice milne mein der hui. Par software ki training session thodi achhi thi, jisme thoda clarity mili ki software kaise kaam karta hai. Overall, thoda aur prompt hone ki zarurat hai, kyunki ye process kaafi lamba feel hua. Mujhe lagta hai agar unhone mera feedback dhyaan se liya hota toh shayad meri problems jaldi solve hoti. Main itna kahungi ki yeh company beginners ke liye thoda challenging reh sakti hai is wajah se.