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WFHI review

itni der ho gayi shuru karne mein, frustration badh gaya

2 out of 52 of 5Unverified experienceSupport and communication

itni der ho gayi shuru karne mein, frustration badh gaya

Main toh bolungi, support ka wait time zyada tha, matlab mujhe lagta hai start karna kaafi easy hona chahiye tha, par mera case mein wo smooth nahi tha. Sign-up ke baad payment aur invoice ko samajhne mein bhi thoda confusion tha, jisse frustration feel hui. Main baar baar support ko call karti rahi par response slow mila, aur telephonic help dene mein bhi delay hua. Jab tak mera system fully chal raha tha, usmein bhi phone aur dialer ke features ko samajhne mein waqt lag gaya. Database ko configure karna bhi thoda complex tha initial phase mein. Automatic updates ne kuch changes laaye par wo bhi clear nahi hue jaldi. Poora process itna straightforward nahi laga aur mujhe lagta hai agar thoda better onboarding aur training hoti toh zyada acha hota. Mera kaam delay hua kyunki proper guidance nahi mili timely. Socho agar start mein hi sab clear ho jata toh kitna farak padta. Overall itna keh sakti hoon ki experience thoda frustrating raha aur main isko apne doston ko recommend definitely nahi karungi jab tak ye improvements nahi hoti.

Radhika SubramanianSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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