2 out of 52 of 5Unverified experienceSupport and communication
Itne time mein support samajh nahi aaya
Maine support se help maangni start kari thi onboarding ke liye, lekin sequence kaafi confusing tha. Pehle toh mujhe laga ke steps logically arrange kiye honge, par beech mein ek step aisa tha jo mujhe repeat karwana pada, aur usne resolve karna mushkil bana diya. Bataane mein delay hua, phone pe instructions thodi unclear thi, toh thoda frustration hua. Baaki jo steps hain, unke baare mein mujhe jyada pata nahi because is problem ke wajah se aage nahi badh paya. Ek achhi baat yeh thi ki jo technical update hua tha uska notification timely aaya, par uske baad bhi clarity nahi mili ki main kya karu next. Overall, mujhe lagta hai steps ka sequence better organize hona chahiye, warna support ke saath itna time lagna usually expect nahi karta.