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WFHI review

Itne time ka toh maine socha hi nahi tha

2 out of 52 of 5Verified customerSupport and communication

Itne time ka toh maine socha hi nahi tha

Mujhe laga tha support team thoda tez respond karegi because onboarding ke dauran kuch confusion hua tha. Pehla call toh theek tha, par agle din jab main dubara help maangne ki koshish ki, toh response itna slow tha ki mujhe laga ki kya fir bhi main unko call karungi ya nahi. Jo training sessions diye the, woh theek the, par jab real time support ki baat ayi toh thoda expect zyada waqt lagta tha. Waise ji, wo dialer software ko use karna kaafi straightforward tha, aur database update jab hote the toh woh automatic ho jata tha, which was fine. Par wo telephonic support se mera experience thoda dull raha, vese main samajh sakti hoon ki kabhi kabhi busy hote honge. Mujhe lagta hai agli baar main shayad online chat zyada use karungi agar available ho toh, kyunki phone par patience kam rehta hai mera.

Savita TrivediChandigarh, IndiaExperience: Published:
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