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WFHI review

Itna waqt laga, thoda bore kar diya

3 out of 53 of 5Verified purchaseSupport and communication

Itna waqt laga, thoda bore kar diya

Starting with the sign-up process mujhe thoda patience lagana padha. Support se baat karte karte kabhi wait zyada hoti thi, toh kabhi samajh nahi aata tha ki next step kya hai. Training emails clear nahi the initially, isliye onboarding thoda slow chal raha tha. Software ke dialer ka interface thoda clunky laga mujhe, aur calling tools ka access set up karna bhi simple nahi tha. Database feature theek tha, par jab automatic updates aaye toh kuch settings reset ho gayi thi, jisse frustration hua. Telephonic support ki koshish ki, par kabhi kabhi line busy thi aur priority assistance yeh expect kiya tha ki thoda fast milega. Invoicing simple thi lekin thoda confusing wording use karte hain woh, matlab samajh mein aata tha par clarity kam thi. Overall, ye mujhe lagta hai ki system acha try kar raha hai, par kuch cheezein aisi hain jo thoda aur smooth ho sakti thi. Mujhe lagta hai agar yeh cheezein thik se handle ho jati toh shayad main zyada khush hoti.

Vinita DevanDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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