Itna time laga support samajhne mein, aur labels mujhe bilkul clarify nahi kar paaye
Mujhe WFHI ke software me support lene mein bahut time lag gaya tha, matlab shayad mujhe thoda patience rakhna chahiye tha, lekin training aur support ki jo language thi wo mujhe bohot confusing lagi. Jo labels diye gaye the jaise "Call queue" Aur "Database update," Wo waise samajh mein nahi aaye the jaisa ki hona chahiye, aur mujhe baar baar call karke samajhna pada ki asli mein mujhe kya karna hai. Thoda wait karna pada, time zaya hua, aur baad mein socha ki shayad thoda aur simple instructions mile toh better hota mere jaise beginners ke liye. Ye bhi laga ki support team ki baatein kabhi kabhi technical aur mushkil hoti thi, jo mujhe successful onboarding mein rukawat laayi. Abhi sochti hoon ki agar labels aur manual clear hote, toh main zyada jaldi ready ho jati. Isliye main abhi bhi thodi frustrated hoon ki ye sab samajhne mein itna waqt lag gaya.