Itna time laga response aane mein, patience rakhna pada
Sales aur pre-purchase queries ke liye jab main contact kar rahi thi, toh responsiveness me thoda delay mehsoos hua. Mujhe lagta tha ki jitna jaldi support milega, utna hi achha rahega, par logon se baat karne mein aur questions ka jawab milne mein normal se zyada waqt laga. Halanki, ek positive point ye tha ki jab finally kisi ne reply kiya, toh unhone mere queries ko acha tarike se samjhaya aur patiently answer kiya. Par pura process itna smooth nahi tha jitna expect karti thi. Sign-up ke time pe technical details ke baare mein jitne bhi doubts thay, unka solution milne mein der lagi. Training material theek tha, lekin directly sales se related response ke liye mujhe khud thoda push karna pada. Isliye mein kahi takak mostly disappointed hoon par agree kar sakti hoon ki jab support mila, toh wo toh kaafi thorough tha.