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WFHI review

Itna time laga, jaise manual chalana tha

2 out of 52 of 5Verified customerSupport and communication

Itna time laga, jaise manual chalana tha

Bhai, tum logon ko bataun toh, shuruat mein itna masla hua ki soch rahi thi ki kahin ye mera time waste na kar de. Support team se baat karne mein kaafi der lag gayi, extra emails bhejni padin aur baar baar follow-up karna pada. Mujhe samajh mein aaya ki onboarding thoda complicated hai, software ka interface thoda confusing tha, jo mujhe weak laga. Lekin haan, ek cheez thik thi ki jab main support se baat karti thi, woh log politely respond karte the, par response time bohut slow tha. Dialer aur calling tools ki bhi settings ko samajhne mein time laga. Infrastructure setup karne mein definitely zyada mehnat lagi. Invoice milna easy tha aur payment ka process bhi straightforward tha, yeh point clear tha. Overall, tum logon ke system mein improvement ke chances hain, aur main expect kar rahi thi ki itna struggle nahi hoga, par haan, shayad isliye rating 2 de rahi hoon kyunki support ki courtesy achhi thi, bas response speed mein gap tha.

Sanjana BhonsleJammu and Kashmir, IndiaExperience: Published:
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