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WFHI review

Itna time lag gaya shuru hone mein, main hairaan ho gayi thi

1 out of 51 of 5Unverified experienceSales and pre-purchase

Itna time lag gaya shuru hone mein, main hairaan ho gayi thi

Jab main pehli baar software use karne ke liye sign up ki, toh main expect karti thi ki ye jaldi se setup ho jayega. Lekin asli maamla ye tha ki kaafi din lag gaye puri tarah se chalane mein aane tak. Onboarding flow mujhe thoda confusing laga, jisme mujhe lagta tha ki zyadatar steps logically connected nahi hai. Dialer ko use karne aur database setup karne mein initial problems aayi jo understanding se zyada technical ho gayi thi. Software ke automatic updates thode inconsistent lagte the kabhi kabhi, jo mujhe laga ki mujhe manual intervention karna padega. Telephonic support toh koshish karta tha madad karne ki, par mujhe aksar lagta tha ki wait time kaafi zyada hai aur responses adhure milte hain. Sign-up se lekar payment tak ka process bhi mujhe complicated laga, invoices samajhne mein thoda jhanjhat hua. In sab ke chalte main kaafi frustrate ho gayi thi ki itna time kyun lag raha hai bas basic setup complete karne mein. Main ne socha ki shayad ye mere liye nahi hai kyunki mujhe hamesha clear guidance chahiye hoti thi jo mujhe yahan properly nahi mila. Overall, ye experience mere liye kaafi slow aur frustrating tha jisne mera interest thoda kam kar diya hai.

Jyoti PanickerPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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