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WFHI review

Itna kaam khud karna pada, thak gaya hoon

3 out of 53 of 5Verified purchaseSupport and communication

Itna kaam khud karna pada, thak gaya hoon

Yeh jo support system hai, usmein bahut kuch mujhe khud se samajhna pada. Jab mai dialer setup kar raha tha, toh telephonic help lene par basic information toh milti thi, lekin jo detailed queries thi, unka jawaab paane mein mujhe kaafi mehnat karni padi. Database ko manage karna thoda complex tha, toh documentation khud padni padi. Payment aur invoicing process kaafi straightforward tha, par support se jaise hi contact kiya, mushkil se milta tha proper update. Automatic updates kabhi kabhi thoda confusing lagte hain, aur mujhe baar-baar cheezein check karni padti hain. Mujhe lagta hai ki agar wo thoda aur proactively guide karte, toh zyada behtar hota. Overall, kaafi waqt aur mehnat mujhe laga ye sab manage karne mein, jo kaafi wahiyat tha.

Dhruv Diya JainAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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