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WFHI review

Itna help kaafi nahi tha agli baar ke liye

2 out of 52 of 5Unverified experienceSupport and communication

Itna help kaafi nahi tha agli baar ke liye

Main itna kahungi ki support se mili madad theek thi magar pura issue solve karne mein wo kam rahi. Jab mujhe software ka dialer ya database use karne mein problems aaye, toh support team ne basic guidance di, par jab maine dobara call kiya agle session ke liye, toh unke paas wahi purani solutions the, koi naya step nahi tha. Payment aur sign-up process theek tha, invoice clear mili. Training bhi thodi confusing lagti thi kahi baar, jo mere liye thoda stressful tha. Automatic updates ne kuch changes laaye, par unke baare mein prior notice kam mila, jiski wajah se workflow affect hua. Agli baar bhi mujhe lagta hai support ki help leni padegi, kyunki software ke advanced features use karna mujhe abhi puri tarah nahi aaya. To overall jo experience tha wo in-between tha, jisme madad to milti hai par apni poori umeed par nahi tikti.

Sushma RastogiDelhi, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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