Itna effort laga sign-up aur samajhne mein
Maine socha tha ki sales process simple hoga, lekin jo mera experience raha, wo waise nahi tha. Pehle toh mujhe bohot baar call karni padhi explanation ke liye, aur baar baar product details samajhna thoda frustrating tha. Jo brochure diya tha usme thodi clarity thi, par jab actual sign-up kar rahi thi, tab usme kuch cheezein alag nikli, matlab expectations clear nahi the. Payment process bhi thoda complex laga, kyunki invoice milne mein delay hua aur mujhe baar-baar apna bank statement check karna pada payment confirm hone ke liye. Training ke baare mein bhi jo pehle bola gaya tha, usme thodi kami rahi, especially jo hands-on examples diye jaate hain usme. Support team se baat karne mein thodi der lagti thi kabhi, isiliye jaldi resolution nahi mil paata tha. Jo database feature tha, uska use waise hi thoda mushkil laga jab tak maine khud se zyada try nahi kiya. Dialer aur calling tools thik-thak toh the, par thoda confusing interface tha jo meri expectations se match nahi karta. Overall, mujhe laga yeh pura process thoda zyada effort maangta hai, aur mujhe lagta hai ki unko apne pre-purchase communication mein thoda sudhaar karna chahiye.