It works well for people who want hands-on help, not by themselves
I wasn’t sure at first how much onboarding training would be needed, and honestly, it turned out pretty responsive overall. The team was reachable almost every time I had a question, and they didn’t just brush off my doubts which I appreciated. Sometimes it felt like the pace was a little slow when I needed faster answers, but they did come back with proper explanations. I think this would suit beginners or people who want a lot of hand-holding because they don’t leave you hanging and seem committed to making sure you’re on track. However, for someone who prefers figuring things out independently or likes more fast track kind of training, it might feel a little slower or more involved than necessary. Their follow-up messages helped keep me motivated, but sometimes I felt they wanted me to keep checking in even when I could’ve managed by myself. Overall, their approach is definitely more about hands-on assistance through the process rather than just dumping information and leaving you to it, which for me was good since I don’t always pick up new software quickly. So all in all, I recommend it mostly if you want that ongoing support and have the time to engage regularly in training sessions. Otherwise, if you’re very self-directed, other options might save you some time.