It worked, but I expected more hand-holding

It worked, but I expected more hand-holding

I thought the training and onboarding would guide me more step-by-step, but I found I had to figure out quite a bit on my own, especially when setting up the dialer and database integration. Compared to other software I’ve tried, this felt less hand-holding during the first stages. The resources were there, but navigating the system required more trial and error than I expected. Still, the onboarding wasn’t overwhelming, and I appreciate that I’m now more confident using the tools by myself. Overall, the experience was good though a bit more initial guidance would have made things smoother for me.