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WFHI review

It wasn’t perfect, but they handled problems fairly well

4 out of 54 of 5Verified purchaseSales and pre-purchase

It wasn’t perfect, but they handled problems fairly well

I was a bit nervous going into the sales and pre-purchase process because I heard mixed things, and I wasn’t sure what to expect if things went wrong. When a few glitches popped up during setup, I found that the support was quite responsive, which was a relief. On the flip side, some hiccups in communication slowed things down a bit, especially over the phone. The invoicing and payment processes had minor issues but nothing that completely blocked me. Overall, I’d tell a friend that if you’re prepared to be patient and ask for help as needed, WFHI’s team does a reasonable job fixing things. While it might not be flawless, they don’t just leave you hanging, which makes a difference in my book, and I feel okay continuing with their software and training despite some setbacks.

Ameya RaneGoa, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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