It was the endless waiting that broke my patience
I tried reaching out for support several times, willing to get some guidance for the dialing software. However, the moment it became clear that every call required annoying repetition of my issue, I lost hope. The waiting time was long, and despite polite communication, no concrete solution was offered promptly. I had hoped for more streamlined assistance considering this is paid software, but each interaction felt like starting over without real progress. It never clicked for me how the support system was supposed to function smoothly; instead, it seemed like I'm stuck in an ongoing cycle of delays and clarifications. Unfortunately, this made using the software frustrating, especially as I was trying to get the database and dialer features to work in sync without hassle.