It Was Quite a Chakkar to Get Going
So, I was trying to get everything set up with the software, going step-by-step through their onboarding process. Honestly, some parts felt logical and straightforward, like signing up and setting up my profile. But then, when it came to linking the database with the calling tools, it got a bit confusing. The steps didn't flow in the order I expected, and I had to backtrack a couple of times to fix things. On the plus side, the dialer worked well once I sorted that out and the automatic updates kept everything smooth. Overall, I appreciate how the invoicing and payment part was clear and seamless, but the initial effort before getting there was quite a stretch. The telephonic support was helpful but on a few occasions, it took a while to get through. I’m neither totally satisfied nor frustrated, just somewhere in the middle because there’s a definite balance of wins and misses here.