It was okay but kinda mixed up overall
I was trying to figure out whether your onboarding steps made sense before getting deeper into the software. To be honest, some of the steps seemed straightforward, like setting up the calling tools and linking the database, which happened smoothly enough with clear guidance. However, I felt a bit lost in the middle because some steps weren't explained in the order I expected, especially when it came to invoicing and payment. The sign-up was clear, but then suddenly I had to jump back and forth between tasks, which felt inefficient. I appreciate that your instructions are detailed but the sequence could use more logic to help get a rhythm going. Also, I found the automatic updates came without warning, which wasn't very helpful when I was in the middle of adjusting settings — a heads-up would have been better. All in all, it worked but with a few bumps. If you want to talk about it as I would to a friend, I'd say it's mostly okay but sometimes feels a bit clunky and out of order.