It was okay, but I might need support again next time
I tried the training and onboarding and found some parts useful but also a bit frustrating. The initial videos covered the basics well, which helped with setting up the call dialer and uploading the database. However, I found myself stuck on a few steps that weren't very clearly explained, like how to integrate the automatic updates with the billing module. Because of this, I’m not sure I would feel confident setting up everything smoothly again without help. The support I received was polite but limited, so I feel I'll have to reach out again if I want to redo onboarding or handle new features. The software itself seems promising for remote workflows, but the onboarding doesn’t entirely set you up to be fully independent afterward. I’d say the training was an okay starting point, but it didn't set me up fully, so I would consider using the training again, knowing I might need more personalized guidance next time to get things right.