It was like running in circles, honestly
So, I honestly felt like the support was kinda all over the place. Like, I called because I had a question about the dialer and the person guided me to check something that didn’t make sense for my problem. Then I was told to try these steps in an order that seemed totally backwards? I mean, I get the idea of troubleshooting but it felt like we were just going back and forth without really focusing on my issue properly. The one thing I can admit was okay was that the person on the phone was polite and patient. But sometimes it felt like they were just reading off a script without really listening to what I was saying. It was a bit frustrating, especially when all I wanted was a simple fix or a clear explanation. Honestly, I could have figured out some of the stuff on my own without the zigzagging support calls.