Skip to main content

WFHI review

It took way too much effort to find basic info

2 out of 52 of 5Verified purchaseSales and pre-purchase

It took way too much effort to find basic info

You really should improve how you present information about your software before purchase. It took me a significant amount of time and effort just to locate the details I needed about your signing up process and what features come with it. Your website and sales communications were complicated and not straightforward. I had to dig through multiple pages just to understand how billing would work and what the invoicing looked like. This isn’t an easy experience for potential customers who want quick clarity on what they’ll be getting. I also found it frustrating that some aspects of the product seemed to be missing clear descriptions and I had to reach out repeatedly to your support. For a company offering software and training, I expected a much simpler introduction. If you want to help people decide without wasting time, please make the basic sales info easier to access and understand. Without that, customers like me struggle unnecessarily.

Kabir GokhaleWest Bengal, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy