It took way too long to get billing sorted out
Honestly, it felt like the billing and payment process was a bit jumbled and could have been better organized. At first, I thought sign-up would flow smoothly into invoicing and then payment, but it turned out I had to jump back and forth between different screens, which was confusing. This hopping around led to delays because I wasn’t always sure if any step was completed properly, especially when my invoice didn’t arrive promptly after payment. The support team was fine when I finally reached them, but it took a really long time to get things in the right order and confirmed. Also, the automatic updates didn’t seem to reflect my payment status quickly, which added to the uncertainty. So overall, the whole sequence took much longer than I expected and left me wishing for a more logical and cleaner billing workflow.