It took way too long to figure out everything by myself
Honestly this whole setup process took way longer than I thought because I had to figure out most things on my own. The support calls helped a bit but I spent a lot of time just trying to understand how to use the dialer and database properly. The automatic updates didn't really fix the bugs I found either. Sign-up and invoice creation was okay but after that, using the software felt more like trial and error. I guess if you’re used to these kinds of tools it might be easier but for me it was pretty frustrating and I wasted more time than I liked getting things done.