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WFHI review

It took way too long laga ke wait karna pada

1 out of 51 of 5Verified purchaseSales and pre-purchase

It took way too long laga ke wait karna pada

Main sales ke liye interested thi toh sign-up process thoda confusing laga mujhe. Pehli baar jab main try kar rahi thi, payment dene mein kaafi time lag gaya aur mujhe lag raha tha ki ye process simple hoga but jitna woh promise karte hain, utna smooth nahi tha. Phir bhi customer support ko call kiya tha, lekin unka response thoda delay hua. Jab tak main samajh paayi ki account activate karna hai, kaafi frustration ho gayi thi. Product ka software aur dialer use karne ki soch bhi atka jab mujhe proper guidance nahi mili. Database feature thoda overwhelming laga, training mein bhi sab details clear nahi hui. Ab jab main sochti hoon, mujhe lagta hai ki aage bhi mujhe help mangni padegi kyunki itna complex process hai ke khud se samajhna mushkil hai. Support team ne thoda help kiya, but itna timely response nahi tha jitna chahiye tha. Payment ke documents jo mile unme clarity nahi thi jis wajah se mujhe thoda doubt hua ki main sahi jagah hu ya nahi. Mujhe lagta hai ke WFHI ko apne sales aur pre-purchase support ko improve karna chahiye taaki nayi users ko itna struggle na karna pade. Overall, itna time waste karna pada aur fir bhi lagta hai ki mujhe aur bhi samajhna hoga agle baar tak.

Sangeeta YadavSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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