It took way too long just to get access set up
I had really high hopes when I first signed up for the WFHI software, but honestly, the whole experience just left me feeling frustrated and unsure. The sign-up process itself was okay, but when it came to actually getting access to the software, it dragged on much longer than I expected. I kept waiting for permissions and trying to navigate the platform, but every time I thought I was getting the hang of it, something would glitch or not work as promised. By the end of the whole ordeal, I didn't feel confident at all about using the system effectively. The database was confusing and often didn't sync right, so I constantly doubted if I was getting my contacts right or losing info. On top of that, the dialer tool had frequent hiccups that messed up my calling. I reached out to support several times but the telephonic assistance was slow and didn't resolve my issues promptly. I wasted so much time trying to figure things out on my own, which defeated the purpose of having a remote workflow setup in the first place. This experience has definitely made me hesitant to recommend or continue with the platform.