It took way too long for payments to process, unlike before
You need to address how slow your payment confirmation system is compared to what I was used to previously. I had hoped for a simple and straightforward billing process, but the constant delays and unclear invoicing made it frustrating. When I signed up, the expected turnaround was quick, yet I found myself waiting days just to confirm that my payment had been received and accepted. This lack of transparency and speed disrupted my attempts to get started smoothly. The previous services I used handled this part more efficiently, with better notifications and fewer steps. Your system seems to require extra back-and-forth through emails or calls just to clarify what is going on. In addition to the waits, some of the invoicing features were confusing and harder to navigate on your platform. I expected a more intuitive and timely process since billing is critical to maintaining work momentum, but unfortunately, it slowed me down. Until you improve the billing and payment handling, I find it difficult to recommend this platform over others I have tried.