It took way too long compared to my previous software experience
I expected a smooth transition because I had used similar software before, but your system took much longer to get started. The sign-up process was slow and less intuitive than what I was used to. It felt like unnecessary steps were added, making the whole setup frustrating. I tried navigating the billing and payment interface, which again was more complicated than expected, and it didn’t fit into my workflow smoothly. The automatic updates introduced changes without clear explanations, making me uncertain about how to proceed. Also, telephonic support was difficult to reach and didn’t provide the quick assistance I require when issues come up. Training sessions were not well structured, unlike what I’ve experienced earlier, leading to confusion about how to use the dialer and database features effectively. I appreciate that the software tried to cover multiple bases, but the time I spent figuring things out far exceeded what I expected. You really need to streamline the onboarding and support parts for users familiar with similar tools. Overall, this felt like a backward step in terms of efficiency and ease.