It took way too long and felt overly complicated
From the start, the process seemed confusing and not laid out in a sensible order at all. Signing up should have been simple but ended up stretching into multiple steps that didn’t flow naturally. I had to navigate back and forth between the invoicing page and the training details repeatedly, which was frustrating and wasted time. Trying to understand how the calling tools and dialer worked before getting a clear overview of the software felt backward. The database feature explanations came too late, so integrating it into my workflow was delayed. Automatic updates showed up unexpectedly and occasionally interrupted my activities, adding to the annoyance. I reached out to telephonic support multiple times but found the assistance to be slow and sometimes unclear, which didn’t ease the confusion. Even the payment and invoicing steps felt overly complicated, with unclear instructions and multiple emails that just made things harder to track. The whole effort required more patience and time than I expected and I finished feeling frustrated rather than ready to move forward. The sequence of steps definitely needs revisiting to make the start more user-friendly and less of a chore. I was hoping for a smoother introduction but instead experienced unnecessary delays at every stage.