It took way more patience than I expected
Using the WFHI software and getting help from support was an exercise in patience for me. At first, I thought the system would be straightforward, but I found myself repeating my concerns multiple times across different calls and chats. The waiting times weren’t unbearable, yet after explaining the same thing repeatedly, it started to wear me down. I did appreciate that the support team eventually gave me clear instructions, and once I got past the initial hurdles, things moved more smoothly. Still, the repetition and lack of proactive communication made the whole experience more effortful than I had hoped for. If the communication had been more streamlined, it could have saved me a lot of wasted time and frustration. Overall, I’m disappointed given all the time I invested just trying to get answers and proper guidance, which is why I can’t rate this higher despite some helpful interactions later on.