It took way more effort than I thought it would
Honestly, when I signed up for the software, I expected a much smoother start. The onboarding flow felt clunky and required more back and forth than I imagined. I wanted to test the calling tools and dialer right away, but setting them up took quite a bit of fiddling. Although the database feature seemed promising, syncing my existing data with it was awkward and error-prone. On the plus side, the automatic updates worked quietly in the background, so that part was fine and hassle-free. But overall, I spent a lot more time than I bargained for just trying to understand how everything fits together. I had to call support twice, and the telephonic assistance was okay but not very quick to respond. Also, the invoicing and payment process felt a little outdated and repetitive with several confirmations required. I was hoping for a more straightforward experience, but it was a lot of effort just to get started. If you're someone who likes diving in quickly, this might test your patience. The software itself has potential, but it definitely didn’t match my expectations right from the get-go.