2 out of 52 of 5Verified customerTraining and onboarding
It took way more effort than before
Honestly, the training and onboarding for WFHI felt like a lot more effort compared to tools I had used earlier. I expected a smoother start, but I had to spend quite some extra time figuring out the new system’s steps, which wasn’t the case before. The training modules were okay, but the onboarding flow didn’t offer much guidance or automatic progress checking like I was used to. It meant I had to double-check what I was doing was right, just to be sure. Even the setup of the calling tools took a bunch of back-and-forth. So if I’m honest, it was a bit of a hassle compared to my past experiences. I guess it’s workable, but definitely expect some extra time and brainpower until you get used to it all.