It took way longer than I expected to get started
At first, I thought onboarding would be quick, but setting up took a lot of time. The training modules weren't very clear for someone new like me; I had to replay several videos to understand the basics. Connecting the dialer and importing my contacts into the database was more confusing than it should have been, and it took hours to get those steps right. Although telephonic support was available, waiting on calls and explaining my issues meant further delays. Even signing up and handling invoicing felt more tedious than I imagined, with multiple back-and-forths before my payment was finally processed. By the time I got fully set up, I was already frustrated. I was expecting a smoother journey from sign-up through training, but it turned out to be a slow and exhausting experience.