it took way longer than i expected
Honestly, I thought it would all be set up within a few days, but it took way longer than I expected. At first the sign-up and invoicing seemed okay, but as days passed, some of the promised features weren’t available or didn’t work properly. The calling tools often had glitches and the dialer sometimes froze during what should have been routine use. I kept hoping training would make it all easier but it mostly repeated basic stuff without much practical help. Support on the phone felt slow and sometimes I had to wait long before someone picked up, which was frustrating when I needed quick answers. The database feature was decent but not reliable for daily use, which slowed my workflow. While I appreciate some aspects like the regular automatic updates, the ongoing issues really made the whole experience disappointing. It wasn’t what I hoped for after reading the online info, and it just dragged on way more than it should have.