It Took Too Much Effort

It Took Too Much Effort

Going through the sales and sign-up process felt tedious with a lot of repeated explanations requested by staff multiple times. The waiting on phone support to clarify very basic questions made it frustrating, as I felt I was explaining my situation over and over, burning time unnecessarily. The invoicing and payment walked through similar loops that didn’t seem to speed up at all despite numerous calls. The pace was slow and it felt as though each step could have been smoother with less repeating and backtracking. I was hoping for a more efficient experience, but instead the effort involved was draining. The multiple follow-ups and re-explanations greatly extended the duration before software access actually became useful for my workflow. This level of repetition was exhausting and I am unsure if I'd want to repeat this process in the future.