It took too long to really get started
I’ve been through this onboarding thing a few times now and honestly, it always takes way more time than you’d expect to get going properly. The software itself didn’t seem complicated, but the delay came mostly from waiting for support and clarifications on certain features like using the database and the dialer. You’re told things should be straightforward but in reality, it felt like a lot of back and forth just to understand what goes where and how the automatic updates might affect your settings. The initial training was okay but I needed multiple calls with support to sort out simple issues. The sign-up and payment parts were fine though — no hassles there. I guess the one good thing is once I started using the software properly, it ran smoothly enough. But the whole waiting period beforehand really dragged and made it frustrating. Just feels like it could be easier to get past those first steps instead of having this drawn-out setup that eats up your time. I keep hoping it’ll improve, but every time it’s about the same experience with delays and confusion.