2 out of 52 of 5Verified purchaseTraining and onboarding
It took too long to figure out onboarding features
I spent several days trying to work through the training and onboarding without much success initially. A lot of the instructions assumed prior knowledge that I didn’t have, so I had to test different features on my own to understand how the calling tools and dialer worked. I found myself spending time navigating the database feature and setting up the workflow manually instead of having guided steps to follow. The support materials didn't cover many common questions either, which meant resolving problems took longer than anticipated and delayed my full adoption of the software.