It took too long to figure out my billing and payments
I found the billing and payment system quite confusing at first. There were several steps involved, and not all of them were clearly explained in the initial documentation. I had to spend a lot of time figuring out how to view my invoices, check payment status, and how to update payment methods. The invoicing process itself seemed unnecessarily complicated, with some unclear fields that required trial and error to understand. When I tried reaching out to support for clarification, the responses took some time and were not always straightforward. This added to my frustration because I was eager to get all the payment-related tasks done quickly. In the end, I managed to complete the payments and invoicing, but the process took significantly longer than I expected and required a lot of effort on my part.