It took too long for billing to clear, frustrating experience
I expected the billing and payment process to be faster and more straightforward, especially after signing up. The invoice generation was slower than what I was hoping for. In comparison to other services I have used, this took quite a bit more time than I anticipated at the start. The setup seemed to promise an easy process, but in reality, it felt like some unnecessary delays were involved with the billing confirmations. Also, the support for payment issues was not available as conveniently as I thought it would be, which left me relying on emails instead of quick telephonic support. From what I saw, the payment interface itself was not particularly user-friendly or intuitive. I definitely will need help again next time if I want to avoid similar delays. I had expected a smoother billing system considering their training emphasis, but unfortunately, the experience hasn’t met those expectations.