It took too long complete kar pati thi onboarding
Main training aur onboarding ka process shuru karne ke baad bhi confident feel nahi kar paayi. Onboarding mein bahut time lag gaya, aur mujhe lagta tha ki yeh thoda streamlined hoga. Jab main calling tools aur dialer ko use karne ki koshish karti thi, toh wo mere expectations se kaafi alag the, aur support se clear guidance bhi nahi mili jab main help maangi. Database feature toh tha, par samajh nahi paayi ki use apne workflow mein kaise fit karun aur automatic updates bhi kab aate hain, yeh clear nahi tha. Sign-up aur payment ka process generally thik raha, par mujhe training ke dauraan jo step-by-step instructions chahiye thi, woh nahi mili. Overall, training ke baad bhi main confident feel nahi karti thi ki main software ko effectively use kar paungi, jo thoda frustrating tha.