2 out of 52 of 5Verified customerTraining and onboarding
It took time to find what I really needed
In my experience, the training material was somewhat scattered, which made it a bit hard to pinpoint exactly what I needed quickly. The initial sections were easy to navigate, but as I went deeper into the database features and dialer tool integration, I found myself spending more time searching for relevant information than expected. That said, the telephonic support was helpful once accessed, providing guidance which somewhat made up for the initial search time. Still, the process overall took longer than I hoped. If the resources were better organized, it could save newcomers a lot of time during onboarding.