It Took Time, Mixed Feelings Overall
The pre-purchase consultations and sales process definitely took longer than I anticipated. The initial sign-up was smooth, but the overall back-and-forth on product details and invoicing stretched out the days needed to get fully started. On the positive side, once everything was set up, the software’s features—like the dialer and database management—functioned reliably day to day without many glitches. However, the delay before reaching that smooth operation was a bit off-putting, especially given my tight schedule. The onboarding training was thorough, which helped me understand key tools, although the pacing was sometimes uneven. I also appreciated that automatic updates did not disrupt my workflow afterward. So, while the time consumption was frustrating, the end usability balanced that out somewhat. I think next time I might allocate more time for this kind of setup to avoid feeling rushed, but initial delays were cumbersome.