It took time, but eventually I got the hang of it
At first, the support team’s response speed was a bit slow, so I had some doubts about how quickly I’d be able to get started. The initial waiting stretched over a few days, which was frustrating because I wanted to enter the workflow soon after signing up. However, after a few calls and emails, some things finally clicked when I realized that parts of the setup were designed to be self-explanatory, provided you take the time to carefully go through the training modules. The telephonic support helped clarify a lot of those confusing points, even if reaching them took some patience. Considering the delays, at least the quality of answers was decent and not vague, which balanced out the overall experience. I wish the onboarding communication had been faster, but once I was familiar with the software and its features, the process felt manageable. So while the wait wasn’t ideal, it did end with me understanding the system better than I expected.