It took steady effort but ended well
Going through the WFHI support was a process that required some persistence. Initially, I had trouble reaching clear answers through telephonic support, which at times felt a bit rushed or scripted. However, after a couple of calls and emails, the team became more responsive and the information more tailored to what I needed. By the end of it, I felt genuinely confident handling the software and calling tools. The dialer behaved reliably throughout the week I tested it, and the training modules provided a decent baseline understanding. The onboarding flow did demand focus to get through all the steps without confusion, but the automatic updates seemed to smooth out some earlier glitches. Overall, the communication effort was moderate, but the final experience was quite positive, which is why I rate it four out of five.