It Took Some Time to Start
Getting started with WFHI was a mixed experience for me. The initial steps to set everything up were straightforward, and I found clarity in the basic functions. However, it took quite a while before I felt comfortable with all the advanced features. During this time, I made several calls for support, which were helpful but sometimes delayed. I also expected the onboarding to be quicker based on how seamless the sign-up was initially; the engagements for training felt a bit drawn out. Still, once I had a grasp of the basics, I found the workflows to be beneficial. The potential of the software shone through, but I think the timeline for onboarding could be adjusted to be a bit shorter. The effort it took to reach a comfort level was considerable, but I did come out on the other side feeling competent. Just managing expectations around the timeline was key for me.