It took some time to match actual work hours
The initial sales call promised flexibility, but the software’s scheduling module didn’t quite fit the hours I work every day. While the online training was okay and explained some options, when I tried adjusting the dialer timings to my actual routine, it wasn’t very straightforward. The invoicing system was smooth and the payment process easy enough, but the mismatch with the database syncing meant certain times showed as unavailable even though I was logged in. I can use parts of it well, though some tools didn’t adapt to my needs as easily, and the support helped only sometimes when I called. Overall, mixed results around how well WFHI matches my working hours.