It took some time to get the terms right
The sales and pre-purchase information was mostly clear, but I found myself double-checking the wording and labels for some features. The sign-up and invoicing steps were straightforward, but certain terms on the dashboard did not immediately match my expectations, which slowed down my initial engagement. On one hand, the layout was neat and once I adjusted to the terminology, the navigation was smooth. On the other hand, the first few hours after buying felt like I was translating the meaning of labels to my actual workflow. This mismatch made me linger longer in the onboarding phase than I had hoped. However, I will say the automatic updates over time helped clarify the intent behind some terms by refining their presentation. Finally, I appreciate that telephonic support was ready to assist with these questions, though sometimes it felt like waiting for responses from multiple team members. In sum, managing this learning curve took time but was manageable for me overall.