4 out of 54 of 5Verified purchaseSupport and communication
It took some time but support got me the info I needed
I had to spend quite a bit of time digging through the portal to find the right section for my queries. The labels were clear enough but still, the specific answers I needed weren't immediately obvious. I called support, which was helpful overall, but even then the process to get full clarity took some patience. It feels like they have the right resources, but the navigation through the dashboard and finding the exact documentation could be streamlined. I have explained similar problems before, so I know what to look for but even I got a bit frustrated with how long it took. That said, the support team did provide a solid response eventually, which I appreciated.